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Hi, I'm Dhina

Product Consultant

With 15+ years experience, I drive strategy, build scalable solutions, and lead teams for impactful business results.

Contact Me

About Me

Having worked for global and domestic clients across fintech, retail, healthcare, and more. I craft innovative strategies that significantly impact business performance and enhance user experience.

15+ Years
experience
8+ Companies
worked

Skills

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Product Management

8+ years
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Product Strategy

Cross-functional Leadership

Feature Development

Agile Methodology

Product Lifecycle Management

Automation & Process Optimization

Customer behaviour Research

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Analytics

10+ years
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Data-Driven Decision Making

KPI Tracking

Forecasting & Reporting

Customer Segmentation

Profitability Analysis

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Operations

9+ years
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Process Improvement

Resource Management

Fulfillment solutions

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Stakeholder & Team Management

9+ years
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Team Leadership

Stakeholder Communication

Conflict Resolution

Cross-functional Collaboration

Goal Setting

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UI/UX

6+ years
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User-Centered Design

Usability Testing

Wireframing & Prototyping

My Personal Journey

Work
Education

Product Consultant

Valuefy
2024 - Present

Product Consultant

NovasArc
2022 - Present

Senior Manager - Product And Delivery

Tekclarion
2022 - 2024

Lead - Product And Delivery

TekFriday Processing Solutions Pvt Ltd
2021 - 2022

Senior Product Manager

Rentomojo
2016 - 2020

Project Manager - Advisory & Process excellence

Coverfox
2015 - 2016

Senior Business Analyst

Zansaar & Capricoast
2012 - 2015

Senior Analyst - General Merchandise Reporting

TESCO
2010 - 2012

Territory Sales Manager

Virgin Mobile India
2009 - 2010

MBA - Marketing

St Joseph's Institute of Management (SJIM)
2007 - 2009

Bachelor of Commerce (BCom)

Christ University
2004 - 2007

ISC - Business

Bethany High School
2002 - 2004

ICSE

Cathedral Composite PU College & High School
1990 - 2002

Services I Offer

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Product
Management

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Product
Management

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  • Provide clear product vision and strategy tailored to meet business goals and customer needs.

  • Deliver high-quality product solutions through close collaboration with engineering, design, and marketing teams.

  • Offer actionable insights by gathering and prioritizing customer feedback and market research.

  • Ensure timely and successful product launches by managing the full product lifecycle.

  • Drive continuous improvement by providing data-driven analysis of product performance.

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Customer
Experience

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Customer
Experience

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  • Deliver seamless customer journeys by providing tailored solutions that enhance satisfaction and loyalty.

  • Build customer-centric processes through collaboration with product, support, and marketing teams.

  • Gather and analyze customer feedback to identify pain points and improvement opportunities.

  • Ensure consistent, high-quality interactions across all touchpoints and channels.

  • Provide actionable insights to refine customer experience strategies and optimize service delivery.

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UI/UX
Design

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UI/UX
Design

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  • Provide intuitive, user-centered designs that enhance product usability and engagement.

  • Deliver prototypes and wireframes in collaboration with design and product teams to refine features.

  • Offer insights by conducting user research and testing to validate design choices.

  • Ensure seamless user experiences by incorporating feedback and iterative improvements.

  • Drive innovation by staying updated with design trends and best practices to create impactful interfaces.

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Operations

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Operations

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  • Provide efficient operational strategies to streamline processes and enhance productivity.

  • Deliver improved workflow management by optimizing resources and reducing bottlenecks.

  • Collaborate with teams across departments to ensure smooth execution of daily operations.

  • Offer solutions for operational challenges through process analysis and innovation.

  • Ensure continuous improvement by monitoring key performance indicators and implementing best practices.

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Analytics

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Analytics

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  • Provide data-driven insights that empower decision-making across business units.

  • Deliver clear, actionable reports by analyzing key metrics and performance data.

  • Collaborate with cross-functional teams to identify trends and opportunities for growth.

  • Offer predictive analytics to forecast business outcomes and guide strategic planning.

  • Ensure continuous optimization by tracking and reporting on KPIs and business performance.

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Stakeholder & Team
Management

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Stakeholder & Team
Management

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  • Drive alignment between business objectives and stakeholder expectations through effective communication.

  • Deliver successful team collaboration by fostering a culture of trust, accountability, and performance.

  • Ensure timely project delivery by coordinating between stakeholders, product teams, and leadership.

  • Offer customized solutions to address stakeholder concerns and team challenges.

  • Provide leadership coaching and support to build high-performing teams and foster long-term growth.

Portfolio

My recent work

Inspolation (Stealth)

Inspolation is revolutionizing the design industry; changing the game for Homeowners, Designers, Suppliers, Builders & Contractors. 

Emerge

Student Platform explore career opportunities, develop essential skills, and connect with employers who can provide valuable hands-on experiences. 

Get Physio Fitness Solutions

The premier fitness management software that revolutionizes the way fitness facilities and their clients interact and achieve their health goals.

Secure Identity Systems

Secure Identity Systems provides the most comprehensive and cost-effective identity fraud protection plan in US.

Rentomojo

Enhanced delivery experience using AI and automation to facilitate self service in scheduling delivery/pickup and tracking the final delivery. Impacted delivery TAT and vehicle capacity utilization.

Rentomojo

Automatiom the customer experience at various user touchpoints to bring down queries by 75%. Reduced the human intervention for refunds by 93%. Chatbot, Email and telephony automation using AI and IVR.

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Got a Project in Mind? Let’s Make It Happen

From product launches to streamlined operations, I bring experience across product management, sales, and customer experience to bring your vision to life. Let’s connect to turn your ideas into success.

Contact Me

Contact Me

Get in touch
call

Call Me

+91 9886508566
mail

Email

dhina@dhinatechsolutions.com
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Location

India - Bangalore